Home Energy Assistance Program (HEAP)
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Helps households with lower incomes pay heating and energy costs. The program has regular, emergency, cooling and equipment-repair parts.
What it offers
- Regular HEAP benefit
- Emergency HEAP
- Cooling assistance
- Clean & Tune
- Heating equipment repair or replacement
Emergency situations are handled by the HEAP office in Social Services.
Call to check before you apply.
Outreach is available from the Office for Aging and Mohawk Valley Community Action; home visits may be possible for people who are disabled.
Call to check before you apply.
Applicants must provide documents such as ID, birth certificates, proof of income and shelter expenses.
Call to check before you apply.
How to apply
- Apply in person at 800 Park Ave, Utica or 100 W. Dominick Street, Rome.
- Apply online through myBenefits or by mail or fax: Utica 315-798-6474, Rome 315-356-2928.
- Many people can do a telephone interview.
- Rome HEAP Office 315-356-2840
- Office for Aging 315-798-5456
- Mohawk Valley Community Action (Utica) 315-733-4873
- Mohawk Valley Community Action (Rome) 315-339-2649
- Service area
- Oneida County
- Season
- The 2025-2026 season: regular HEAP opening was delayed; emergency HEAP opened January 2, 2026; cooling opened April 15, 2026. Clean & Tune and heating equipment repair were closed when the page was read.
SourceHome Energy Assistance Program (HEAP)·Checked Oct 19, 2026
About this information
SeniorSolver last compared this entry with its source documents on Oct 19, 2026. That is not a confirmation from the program.
The summary is our own wording. Phone numbers, address, hours, eligibility, costs and service area are reproduced from the documents below as published.
- Home Energy Assistance Program (HEAP) – Oneida County Office for Aging and Continuing Care
Programs change. Call to confirm before you apply.
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